1. Introduction

Welcome to CarScrap.ae, a leading scrap car buyer in the United Arab Emirates (UAE). We are committed to providing our customers with a seamless and hassle-free experience when selling their scrap cars. These Terms and Conditions ("Terms") outline the legal agreement between you, the user, and CarScrap.ae, the company, regarding your use of our website and services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, you should not use our website or services.

These Terms are designed to protect both you and CarScrap.ae and ensure a fair and transparent transaction process. They outline your rights and responsibilities as a user and our obligations as a company. Please read these Terms carefully before using our website or services.

By using our website or services, you signify your acceptance of these Terms and agree to abide by them. If you have any questions or concerns regarding these Terms, please feel free to contact us at [email protected]

2. Definitions

For clarity and to ensure a mutual understanding of the terms used throughout this agreement, the following definitions apply:

• "Company" refers to CarScrap.ae, a company duly registered and operating within the legal framework of the United Arab Emirates (UAE).

• "Website" specifically denotes the website located at www.carscrap.ae, which is owned and operated by the Company.

• "Services" encompass the range of services provided by the Company through its Website, primarily focusing on the purchase of scrap cars from customers.

• "User" designates any individual who accesses or utilizes the Website or Services offered by the Company.

• "Scrap Car" refers to any vehicle that is deemed no longer roadworthy or has been declared a total loss by an authorized insurance company. Such vehicles are considered unfit for regular use and are primarily valued for their scrap metal components.

These definitions are provided to ensure a clear understanding of the terms used throughout these Terms and Conditions, ensuring consistency and avoiding any misinterpretations.

3. Eligibility

To ensure compliance with legal requirements and protect both the Company and its Users, the Services provided by CarScrap.ae are exclusively available to individuals who meet the following eligibility criteria:

• Age: Users must be at least 18 years of age to access and utilize the Services offered by the Company. This requirement aligns with the legal age of majority in the UAE, ensuring that individuals engaging in transactions with CarScrap.ae are legally capable of entering into binding contracts.

• Legal Capacity: Users must possess the legal capacity to enter into binding contracts. This implies that individuals must have the mental capacity to understand the terms and implications of the agreements they enter into with the Company.

By using the Services, you affirm that you meet these eligibility requirements and are legally capable of engaging in transactions with CarScrap.ae. The Company reserves the right to verify your age and legal capacity, and may request appropriate documentation to confirm your eligibility.

4. Use of the Website and Services

As a User of CarScrap.ae's Website and Services, you agree to adhere to the following guidelines for responsible and lawful use:

1. Compliance with Laws and Regulations: You must ensure that your use of the Website and Services complies with all applicable laws and regulations within the UAE. This includes refraining from any activities that may violate local, national, or international laws.

2. Respect for Intellectual Property: You must respect the intellectual property rights of others, including copyrights, trademarks, and patents. This means refraining from copying, distributing, or using any material without the proper authorization or licenses.

3. Appropriate Content: You must not transmit or post any material that is defamatory, obscene, offensive, or otherwise harmful. This includes avoiding content that promotes discrimination, violence, or illegal activities.

4. No Disruption or Interference: You must not engage in any actions that disrupt or interfere with the normal operation of the Website or Services. This includes refraining from hacking, spamming, or any attempts to compromise the integrity of the platform.

By agreeing to these Terms and Conditions, you acknowledge your responsibility to use the Website and Services in a manner that is consistent with these guidelines. Failure to comply with these terms may result in the suspension or termination of your access to the platform and potential legal consequences.

5. Purchase of Scrap Cars

To initiate the process of selling your scrap car through CarScrap.ae, follow these steps:

1. Accurate Information: Provide accurate and complete information about the scrap car, including its make, model, year of manufacture, and current condition. This information is crucial for the Company to assess the value of the vehicle and make an appropriate offer.

2. Contact Details: Provide your accurate contact information, including your name, email address, and phone number. This allows the Company to communicate with you effectively regarding the transaction and arrange for pickup or inspection.

3. Payment Details: If you have a preferred payment method, such as bank transfer or cash payment, indicate your preference. This will expedite the payment process once the transaction is finalized.

Upon receiving your request, CarScrap.ae will review the provided information and contact you to discuss the details further. The Company may request additional information or clarification if necessary.

Pickup and Inspection:

1. Pickup Arrangement: CarScrap.ae will coordinate with you to arrange a convenient time and location for the pickup of your scrap car. This may involve scheduling a tow truck or other means of transportation.

2. Vehicle Inspection: Upon receiving the scrap car, the Company will conduct a thorough inspection to verify its condition and assess its value. This inspection ensures that the final payment offer is fair and aligned with the actual condition of the vehicle.

Payment Offer and Finalization:

1. Payment Offer: Based on the inspection and assessment, CarScrap.ae will present you with a payment offer for your scrap car. This offer will reflect the fair market value of the vehicle, considering its condition and scrap metal value.

2. Acceptance and Payment: If you accept the payment offer, the Company will proceed with the final payment according to your preferred method, whether through bank transfer or cash payment. Once the payment is completed, the transaction is finalized.

6. Payment

CarScrap.ae offers flexible payment options to accommodate your preferences. You can choose to receive payment for your scrap car through either of the following methods:

1. Cash Payment: If you prefer immediate cash payment, the Company will provide you with the agreed-upon amount in cash upon the completion of the transaction. This option is convenient for those who want instant access to their funds.

2. Bank Transfer: If you prefer a secure and traceable payment method, CarScrap.ae will initiate a bank transfer to your designated bank account. This option may take a few days to process, depending on bank procedures.

Irrespective of the chosen payment method, CarScrap.ae will not initiate any payment until the scrap car has been received and inspected thoroughly. This ensures that the payment corresponds to the actual condition and value of the vehicle.

7. Disclaimer of Warranties

While CarScrap.ae strives to provide a seamless and reliable service, it is essential to acknowledge that the Website and Services are provided "as is" and "as available." This means that the Company does not make any express or implied warranties regarding the Website or Services, including but not limited to:

1. Warranty of Merchantability: CarScrap.ae does not guarantee that the Website or Services are merchantable or fit for a particular purpose. The Company cannot assure that the platform will always meet your specific needs or expectations.

2. Warranty of Non-Infringement: CarScrap.ae does not warrant that the Website or Services are free from any intellectual property infringements. The Company cannot guarantee that the platform does not inadvertently infringe on any third-party rights.

3. Uninterrupted Service: CarScrap.ae does not guarantee that the Website or Services will be uninterrupted or error-free. The Company cannot assure that the platform will always be available or free from technical issues.

By using the Website and Services, you acknowledge that CarScrap.ae does not provide any warranties and that you accept the platform in its current state. The Company is not responsible for any damages or losses resulting from your use of the Website or Services.

8. Limitation of Liability

While CarScrap.ae strives to provide a reliable service, it is essential to understand the limitations of the Company's liability in the event of unforeseen circumstances or issues arising from the use of the Website or Services.

Scope of Liability

CarScrap.ae shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising from your use of the Website or Services. This includes, but is not limited to:

1. Loss of Profits: CarScrap.ae is not responsible for any loss of profits or anticipated savings that you may incur due to issues with the Website or Services.

2. Data Loss: CarScrap.ae is not liable for any loss of data or information that you may experience while using the Website or Services.

3. Third-Party Claims: CarScrap.ae is not responsible for any claims or damages arising from your interactions with third parties through the Website or Services.

This limitation of liability applies even if CarScrap.ae has been advised of the possibility of such damages. The Company's maximum liability is limited to the amount you have paid for the Services.

Purpose of Limitation

The purpose of this limitation of liability is to protect CarScrap.ae from unpredictable and potentially significant financial burdens that could arise from unforeseen circumstances or issues beyond the Company's control. It also encourages Users to take responsibility for their actions and use the Website and Services with due diligence.

User Responsibility

Despite the limitation of liability, Users are still responsible for their actions and any damages they cause directly to CarScrap.ae. The indemnification clause in the Terms and Conditions ensures that Users are held accountable for their actions on the platform.

The limitation of liability clause is a standard provision in many Terms and Conditions agreements and is intended to strike a balance between protecting both the Company and its Users. It is essential for Users to understand the scope of CarScrap.ae's liability and to use the Website and Services responsibly.

9. Indemnification

The indemnification clause in the Terms and Conditions serves as a legal safeguard for CarScrap.ae, ensuring that the Company is not held liable for the actions or omissions of its Users.

User Responsibility

By agreeing to the Terms and Conditions, you, as a User, agree to indemnify and hold CarScrap.ae harmless from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of or in connection with your use of the Website or Services. This means that you take responsibility for the consequences of your actions on the platform and agree to protect CarScrap.ae from any legal or financial burdens resulting from your actions.

Scope of Indemnification

The indemnification clause encompasses a broad range of potential issues that could arise from your use of the Website or Services. This includes, but is not limited to:

1. Violation of Terms: If you violate any of the Terms and Conditions, such as by providing false information or engaging in illegal activities, you are responsible for any damages or losses incurred by CarScrap.ae as a result.

2. Third-Party Claims: If your actions on the platform lead to claims or damages from third parties, you are responsible for defending and protecting CarScrap.ae from such claims.

3. Content Issues: If you upload or transmit any content that is defamatory, obscene, or infringes on intellectual property rights, you are responsible for any damages or legal actions resulting from such content.

Purpose of Indemnification

The indemnification clause serves several purposes:

1. Protecting CarScrap.ae: It safeguards the Company from unpredictable and potentially significant financial burdens that could arise from the actions of its Users.

2. Encouraging Responsible Behavior: It encourages Users to act responsibly and comply with the Terms and Conditions, knowing that they are accountable for their actions.

3. Fairness and Risk Allocation: It ensures a fair allocation of risk between the Company and its Users, placing the responsibility for User-caused issues on the individual rather than the Company.

The indemnification clause is a standard provision in many Terms and Conditions agreements and is intended to protect the Company from the actions of its Users. By agreeing to this clause, you acknowledge your responsibility to use the Website and Services in a compliant and responsible manner.

10. Governing Law and Jurisdiction

The Governing Law and Jurisdiction clause in the Terms and Conditions establishes the legal framework that governs any disputes or legal issues arising from your use of CarScrap.ae's Website and Services.

Governing Law

The Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates (UAE). This means that the laws of the UAE will be applied when interpreting the Terms and Conditions and resolving any legal disputes related to your use of the platform.

Jurisdiction

Any dispute arising out of or in connection with the Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the UAE. This means that any legal proceedings related to your use of CarScrap.ae's Website and Services must be initiated and resolved in the courts of the UAE.

Purpose of Governing Law and Jurisdiction Clause

The Governing Law and Jurisdiction clause serves several purposes:

1. Clarity and Predictability: It provides clear and predictable guidelines for both the Company and its Users regarding the legal framework that governs their relationship.

2. Uniformity in Interpretation: It ensures that the Terms and Conditions are interpreted consistently according to the laws of the UAE, avoiding potential conflicts with other jurisdictions.

3. Efficient Dispute Resolution: It streamlines the process of resolving disputes by establishing a designated jurisdiction, avoiding the complexities of multi-jurisdictional legal proceedings.

Implications for Users

As a User of CarScrap.ae's Website and Services, you agree to be bound by the Governing Law and Jurisdiction clause. This means that you acknowledge that the laws of the UAE will govern any disputes related to your use of the platform, and that any legal proceedings must be conducted in the courts of the UAE.

The Governing Law and Jurisdiction clause is a standard provision in many Terms and Conditions agreements and is intended to provide a clear and predictable legal framework for resolving disputes. By agreeing to this clause, you accept the jurisdiction of the UAE courts and the application of UAE laws in any legal matters related to your use of CarScrap.ae's Website and Services.

11. Severability

The Severability clause in the Terms and Conditions ensures that the overall agreement remains valid even if a specific provision is deemed invalid or unenforceable.

Purpose of Severability

The Severability clause serves to protect the integrity of the Terms and Conditions as a whole. It prevents a single invalid provision from invalidating the entire agreement, ensuring that the remaining provisions remain enforceable.

Application of Severability

If any provision of the Terms and Conditions is held to be invalid or unenforceable by a court of law, that provision will be severed from the agreement, and the remaining provisions will continue to be valid and enforceable.

Implications for Users

The Severability clause ensures that the overall Terms and Conditions agreement remains in effect even if a specific provision is deemed invalid. This means that Users are still bound by the remaining provisions of the agreement, and their rights and obligations under those provisions remain unchanged.

The Severability clause is a standard provision in many legal agreements and is intended to safeguard the overall agreement from being invalidated due to a single problematic provision. It ensures that the remaining provisions remain enforceable and that the overall intent of the agreement is upheld.

12. Entire Agreement

The Entire Agreement clause in the Terms and Conditions establishes that the written agreement constitutes the complete and final understanding between CarScrap.ae and its Users regarding the use of the Website and Services.

Purpose of Entire Agreement Clause

The Entire Agreement clause serves several purposes:

1. Consolidation of Agreement: It ensures that all terms and conditions governing the relationship between CarScrap.ae and its Users are consolidated into a single, comprehensive document.

2. Preventing Misinterpretations: It eliminates the possibility of conflicting or contradictory agreements, ensuring that both parties are bound by the same set of terms.

3. Superseding Prior Agreements: It clarifies that the current Terms and Conditions supersede any prior agreements or understandings between the Company and its Users, ensuring that the most recent terms are applicable.

Implications for Users

As a User of CarScrap.ae's Website and Services, you agree to be bound by the Entire Agreement clause. This means that you acknowledge that the Terms and Conditions represent the complete and final agreement between you and the Company regarding your use of the platform.

The Entire Agreement clause is a standard provision in many legal agreements and is intended to provide clarity and prevent misunderstandings about the governing terms. By agreeing to this clause, you accept that the Terms and Conditions supersede any prior agreements or understandings and represent the definitive terms governing your use of CarScrap.ae's Website and Services.

13. Changes to These Terms

The Changes to These Terms clause in the Terms and Conditions outlines the Company's right to modify the agreement and the procedures for notifying Users of such changes.

Company's Right to Modify Terms

CarScrap.ae reserves the right to update or modify the Terms and Conditions at any time without prior notice. This means that the Company may make changes to the terms governing your use of the Website and Services, and you are responsible for staying informed about any updates.

Notification of Changes

CarScrap.ae will notify Users of any material changes to the Terms and Conditions by posting an updated version of the agreement on the Website. The updated Terms and Conditions will become effective immediately upon posting, and your continued use of the Website or Services after the effective date constitutes your acceptance of the changes.

User's Responsibility

As a User, it is your responsibility to periodically review the Terms and Conditions to stay informed of any modifications. If you do not agree with the updated terms, you should discontinue your use of the Website and Services.

Purpose of Changes to Terms Clause

The Changes to These Terms clause serves several purposes:

1. Flexibility and Adaptability: It allows CarScrap.ae to adapt the Terms and Conditions to reflect changes in the business, legal landscape, or industry practices.

2. Transparency and User Awareness: It ensures that Users are notified of any material changes to the Terms and Conditions, giving them the opportunity to review and accept or discontinue their use of the platform.

3. Continuous Agreement: It maintains the validity of the Terms and Conditions as the governing agreement between the Company and its Users, even as modifications are made over time.

The Changes to These Terms clause is a standard provision in many Terms and Conditions agreements and is intended to provide a mechanism for updating the terms as needed while ensuring that Users are informed of any modifications. By agreeing to this clause, you acknowledge that CarScrap.ae may update the Terms and Conditions, and you accept the responsibility to stay informed of any changes.

14. Contact Us

The Contact Us section provides Users with the necessary information to reach out to CarScrap.ae for any inquiries, concerns, or feedback related to the Website, Services, or Terms and Conditions.

Purpose of Contact Us Section

The Contact Us section serves several purposes:

1. Open Communication Channel: It establishes a direct line of communication between CarScrap.ae and its Users, allowing them to address any questions, issues, or feedback they may have.

2. Encourage User Engagement: It encourages Users to reach out to the Company if they encounter any problems or have suggestions for improvement, fostering a more responsive and user-centric approach.

3. Transparency and Accessibility: It demonstrates CarScrap.ae's commitment to transparency and accessibility by providing clear contact information for Users to seek assistance or clarification.

Contact Information

The Contact Us section typically includes the following contact details:

• Email Address: A dedicated email address for Users to send inquiries or concerns.

• Phone Number: A phone number that Users can call for direct assistance or urgent matters.

• Physical Address: The Company's physical address, which may be relevant for in-person interactions or sending documents.

Additional Contact Options

CarScrap.ae may also provide additional contact options, such as:

• Online Contact Form: A web-based form that Users can fill out to submit their inquiries or feedback.

• Live Chat Support: A real-time chat option for immediate assistance during business hours.

• Social Media Channels: Links to the Company's social media pages for direct communication or updates.

The Contact Us section is an essential element of the Terms and Conditions, providing Users with a clear and accessible way to reach out to CarScrap.ae. By providing comprehensive contact information, the Company demonstrates its commitment to open communication and customer support.